Unlock Your Studio's Potential
Join the 2300+ boutique fitness studio owners who are retaining more of their
clients - and increasing their profits - with Loyalsnap.
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Our Clients
Loyalsnap has helped thousands of studios increase conversion, retention, and revenue to grow their businesses throughout the world.
One stop shop for communication and marketing.
Loyalsnap combines automated communication with a high-touch Client Management Dashboard to help you reach out to the right clients at the right times.
Communicate one-to-one or through Blasts directly in our Portal to seamlessly reach clients and help you reach your business goals.
A 5% increase in customer retention can produce more than a 25% increase in profit.
In less than 30 minutes a day, you can use Loyalsnap to follow-up with new clients, clients at risk of never returning and clients whose memberships are about to expire. It’s the follow-up that’s key in retaining your clients. And retention is key in improving profits and cash flow.
Higher Conversions + Better Decisions
Suzie Mills & Julia Lopez
Co-owners • Honest Soul Yoga
It has been a game changer with us being able to increase the lifecycle of a client that is outside of our understanding of our standard clients.
We've gotten a lot more savvy on customer lifecycle and being able to extend the four month person into a six month person. That is huge, because we're talking about a month and a half of additional revenue. A month and a half over four studios x however many people come through our doors is huge.
The Loyalsnap dashboard has helped us fine-tune our sales process because we understand our clients’ buying habits and their conversion rates. It's also allowed us to make better decisions for what we offer in terms of our pricing options.
Our Features
Dashboard
The Client Management Dashboard acts as your studio's daily "to-do" list.
Our team of experts can help you set up custom categories to identify clients that need a personal touch with their outreach.
Through the dashboard, your team has the ability to email, text, and gain insight into specific client details for your leads and members.
SMS Blasts
Send out news, studio updates, and promotions to increase retention and maximize sales.
You can text multiple clients at once using SMS + MMS based on specific criteria segmented directly in the Loyalsnap Portal or a list that you upload.
You can even use keywords and auto-responses to see how effective your messages are!
Email Blasts
Send newsletters, announcements, and updates to curated groups of clients with our email blast feature.
Use our intuitive recipient list builder to target specific groups of clients for your email outreach.
Our template editor makes it easy to design your emails directly in your Loyalsnap Portal to make sending any type of update a breeze.
Assign Tasks
Managing your daily tasks and staying organized has never been easier!
Seamlessly create, edit, or complete follow-up tasks directly in your Portal.
You can assign tasks to team members with notes about the client and have a clear view of what's upcoming and what's overdue.
Automations
When you begin with Loyalsnap, our team of industry experts will create a custom flow of SMS and email communications tailored to your studio.
Our automations will save your staff time and energy, allowing you to focus manual outreach on the clients who need it most.
Text inbox
Text messaging is the best method to reach clients in today’s marketplace.
Through your Loyalsnap Portal, you are able to send personalized texts to clients as well as automate outreach.
Mobile App
We understand that as Studio owners and fitness industry team members, you are constantly on the go with greeting clients, teaching classes and running your business!
To make communicating with clients easier, Loyalsnap has created a Texting Inbox app for your mobile device to send and receive messages from anywhere. You can view and send texts as well as view important client details.
Dynamic Client Lists
Our Dynamic Client Lists will provide deeper insight and transparency into your client lifecycle, allowing you to focus more on what matters: building relationships to convert leads to members.
You also have the option to export your Dynamic Client Lists, allowing you to take the valuable insights within Loyalsnap anywhere. You can segment different lists of your clients based on specific conditions that you define.
Reporting
Loyalsnap reporting will help you keep track of new leads and current clients alike.
We monitor all the communications being sent through Loyalsnap so you can make data-driven decisions about future marketing efforts.
Integrations
Loyalsnap knows the importance of catching leads while they're hot, which is why we offer an external lead integration with Google Sheets, Facebook, and more!
We can set up touch points in the Dashboard as well as in Automations, so no prospect falls through the cracks.
Get all of this FREE for 30 Days
When you sign up, our team will onboard your studio with every automation and dashboard category for free!
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If you’re not 100% satisfied with the platform, the automations, or the support after 30 days, we will cancel your subscription no questions asked.
Start your 30-day, free trial today, and you don’t even have to decide if you’re in for good! Take the full 30 days to explore the tools and experience the vibe of Loyalsnap and then make a decision using the information you have, rather than the information you don’t.
Frequently asked questions
Q: Will Loyalsnap work with my scheduling software, like Mindbody?
A: Yes! Loyalsnap integrates with ClubReady, Mariana Tek, and Mindbody
A: Absolutely. Listen if you have no challenges with your current automations, don’t be silly and make more work for yourself. Leave it where it is. You can still benefit from Loyalsnap’s Client Management Dashboard, and Email and Text Blasts.
Q: What kind of support can I get?
A: We have customer support documentation inside the portal. We offer unlimited email support 9am EST - 5pm EST Monday - Friday. You’ll also be assigned a dedicated Account Manager to help you feel 100% confident using our platform!
Q: Why would I move to Loyalsnap if I’m already set up on another system?
A: First, Loyalsnap emails are triggered based on your client’s behavior, so messages are always relevant and specific. But the biggest difference is that the Loyalsnap team is made up of industry experts. We stay current with what’s happening in the industry now, and how to best communicate with your clients.
Second, we also do all of the setup and provide ongoing support. You never have to wonder what to say, what to send or when to send it.
Third, having tried every other software out there (trust us), we’ve never seen anything as good as Loyalsnap. Yes, Really.
Q: I already follow up with clients. Why do I need Loyalsnap?
A: Loyalsnap automates the majority of your follow-ups, tasks, emails and texts so you don’t have to lose time doing the work manually. Everything runs smoothly in the background - allowing you to work on other parts of your business (or enjoy more free time).
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